Delivery policy
- Delivery Scope
MACIE delivers to addresses within the territory of Vietnam. Order time is calculated from the time MACIE completes the order confirmation with you until the goods are received, excluding holidays, Saturdays and Sundays. In particular, delivery time is calculated from the time the order is transferred by DIFY to the shipping unit.
- Delivery time and delivery fee
Depending on your delivery location, times and fees are determined as follows:
|
Area |
Shipping fee |
Delivery time |
|
|
Ho Chi Minh |
Inner City & Outer City |
25,000 |
1-3 days |
|
Southern provinces |
Inner City & Outer City |
30,000 |
3-5 days |
|
Central provinces |
Inner City & Outer City |
30,000 |
3-5 days |
|
Hanoi |
Inner City & Outer City |
30,000 |
2-4 days |
|
Other provinces |
Inner City & Outer City |
30,000 |
4-7 days |
- Free shipping policy will be applied according to the promotion program of each time and announced on the website.
- Delivery fee (if any) will be included in the order value when the customer pays.
*Delivery time may change in some cases of force majeure such as: Being affected by natural disasters, Covid epidemic or other special events.
To check your order information or status, please send a message to Fanpage or call Hotline, provide your name, phone number, order code (if any) for checking.
- Order Confirmation
After successfully placing an order, the order will be confirmed via the email provided by the customer before being sent.
- When receiving the goods, please CHECK FULL:
- Product name
- Product
If you have any questions, please call the hotline: 093 1393421 for the fastest support.
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